Plantronics Online Pairing Guides

Plantronics Quick Start Guides

Plantronics was looking for innovative ways to reduce costly in-bound calling to their customer support center. The goal was to convert static product user guides into informative and easy-to-use online tutorials. By developing a series of pairing animations that helped illustrate how to connect their Bluetooth headset with a mobile phone, CP helped Plantronics drive down the frequency of help calls. Plantronics immediately recognized a reduction in calls and ended the year with calls down by 30%.

Plantroncis Online Pairing Guide